Important: This article only applies to customers in India. 

Some of our services allow you to store or share your content or receive material from others.  When using the services, users agree that they will not do anything illegal or engage in activities that are harmful to you or others.  For services under the Microsoft Services Agreement, users must follow the code of conduct specified in the terms.  For other Microsoft services, users must follow the conduct requirements provided in terms of use associated with those services. 

Microsoft has instituted a complaint redressal mechanism for its products and services in India. Microsoft also provides methods for reporting concerns about content or conduct on our services. 

The best and quickest way to contact Microsoft to report concerns is by following the instructions in the appropriate links below or as specified.

Grievance Officer

If you are a resident in India, you may also contact the Grievance Officer. Please write to the email ID / address for the products listed below.

Grievance Officer:  Kanishk Kumar

EMAIL ID: grievanceofficer@microsoft.com

ADDRESS: Level 8, DLF Downtown, DLF City Phase 3 Rd, Ambience Island, DLF Phase 3, Sector 24, Gurugram, Haryana

Compliance Officer

If you are a resident in India and facing issues related to Microsoft Teams, you may also contact our Compliance Officer. Please write to the email ID / address below.

Compliance Officer:  Sahana Sen

EMAIL ID: indiacomplianceofc@microsoft.com

ADDRESS: Level 8, DLF Downtown, DLF City Phase 3 Rd, Ambience Island, DLF Phase 3, Sector 24, Gurugram, Haryana

Resident Grievance Officer

If you are a resident in India and facing issues related to Microsoft Teams, you may also contact our Resident Grievance Officer. Please write to the email ID / address below.

Resident Grievance Officer: Sahana Sen

EMAIL ID: indiaresidentgo@microsoft.com

ADDRESS: Level 8, DLF Downtown, DLF City Phase 3 Rd, Ambience Island, DLF Phase 3, Sector 24, Gurugram, Haryana

Nodal Officer

If you are a government authority, you can write to our Nodal Officer.

Nodal Officer:  Pria Verma

EMAIL ID: indiacc1@microsoft.com

ADDRESS: Level 8, DLF Downtown, DLF City Phase 3 Rd, Ambience Island, DLF Phase 3, Sector 24, Gurugram, Haryana

Service of Summons or notices to Microsoft Corp. in India

For summons or notices, the following address can be used:

Microsoft Corporation, Main Campus, One Microsoft Way, Redmond, WA 98052

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